Enterprise Software Solutions

One Solution Will Do The Job

Given that e-PIC One^™ Enterprise is configurable and scalable, we can address most business environments. Our team is comprised of Software Engineers, Industrial Engineers, Technicians and Accounting specialists who are experts in software development, implementation and training.

One primary goal is to eliminate any "sub-systems" that you may already have in place. We often times will see a prospective customer with one system to handle order processing, another system for scanning, another for WMS, and yet another for shipping. We have replaced as many as 15 sub-systems with a single application of
e-PIC One^™ Enterprise. Put simply, we have one integrated system to do it all which reduces your internal maintenance and staffing costs.

We have worked in a variety of operational environments with our proven and tested ERP system:

Blinds, Shades, Shutters, Draperies
Apparel
Promotional Products & Decoration Center
Uniforms
Sportswear
Ranchwear
Flooring
Fabric Jobbers

Retail Cut Yardage
Custom Springs
Steel Fabrication
Steel & Pipe Distribution
Hardware Components
Recycling
Custom Printing

Experience Counts
- Prior to any project commitment by your company, our team will invest the time and rely on our 24+ years of ERP and production experience, to evaluate your business requirements and recommend an implementation path. If we cannot make the business case and present a tangible ROI, we will not recommend a partnership with our firm.
  
  Upon your request and with no commitment on your part, we will:
  - Visit your business operations
  - Review all current state practices and procedures
  - Quantify day-to-day operating costs
  - Demonstrate how our e-PIC One^™ Enterprise is designed to improve efficiency, increase your customer's satisfaction and your company's bottom line.

Our Clients
- We strongly believe that the gauge of quality customer service begins the day we meet and continues daily. Be it a new or long-term client, we strive to make sure each client is completely satisfied with our products and services.
  
  Our customer base includes companies of varied size (small to very large) and market segment. Their patronage and support has been vital in continuing to make our products better. Our development queue is driven by their requests, suggestions and input.

Significant Value
- PIC Business Systems provides all clients with free e-PIC One^™ Enterprise updates. We re-invest in our products and services every day. These improvements are instantly available without any hassle of downloading and installing files. You receive automated notices of all system additions and improvements.

Web-Based
- 100% web based, runs inside the browser
- 24/7 access
- Advanced LAMP technology
- Managed web admin and hosting services available
- Unlimited on-line help desk & phone support
- Free updates
- Comprehensive boot camp kicks off project
- On-site training & implementation assistance
Fully Integrated ERP
- Fully integrated ERP covering all aspects of work flow management designed specifically for your business. Replaces your sub-systems with One complete system to improve data integration and reduce IT management costs.
Sales Rep & Customer Access
- The Online Service Center (OSC) provides 24/7 remote access for your Customers and Sales Reps. Benefits are real and tangible. The OSC reduces your cost of doing business plus streamlines and improves your relationship with your customers. The OSC is a simple, yet powerful, tool designed to provide your Customers with on-line information and assistance 24/7.
- More>>>>>>
Mobile Access
- e-PIC One^™ Enterprise can be accessed 24/7 from anywhere at any time, with a mobile device.
- View Order Status
- Place Orders
- Company Calendar
- Image Library
- WIP Details
- Sales Support Access
- Package Tracking
- Purchase Order Dates & Statuses
- Live Inventory Levels
- Reporting
- Customer Information
- Accounting
Online Payment Processing
- Online payment processing (OPP) service is designed to automate the task of applying payments to Invoices or Order Deposits. The service allows Customer Service Teams and their Customers to apply payments using credit cards and debit cards in "real-time" without any additional manual labor.
- More>>>>>>
Warehouse Management
- Manage all business events on the warehouse floor in real time. With the use of browser enabled devices and barcode scanners, e-PIC One^™ Enterprise will manage all aspects of product movement from the raw goods supplier to the factory to the receiving dock to the pick lane. Tracking information, general inquiries, manual stock transactions on the fly, adjust warehouse location and box quantities; receive goods, pick, pack, ship, cycle count, transfer, request replenishment of stock, etc. Every business event can be done on the floor, fast, quick and easy. Our WMS will result in accurate inventory, faster order turnover, and more satisfied customers.
- More>>>>>>
Supply Chain Logistics
- The supply chain system gives freedom to the factory, allowing them to update each cut as well as define shipments and containers. Giving these options to the factory will cut down on your error rate and at the same time giving updated details for each cut with in
  e-PIC One^™ Enterprise. Each cut will have real time details since both you and your factory are logging into one complete system.
UPS & FedEx Integration
- The Shipping System Interface minimizes manual data entry typically required by shipping personnel and automates the process of updating all data files. You will see significant improvements in shipping throughput, delivery accuracy and more timely and complete information available to Customer Service representatives.
  - Real time web calls to UPS and FedEx for shipping charges during order entry
  - Web packing and shipping services to print your shipping labels
  - No longer a need for World Ship or FedEx Cafe
Alerts & Service Request
- Alert co-workers/employees in real time. These alerts are auto generated by the system in the form of an email. The triggers of these alerts are user defined and set to alert the user or customers on business events. The Service Requests (SR) is generated within e-PIC One^™ Enterprise and is used for an internal business use. These SR's are used for many different purposes from alerting an employee about the status of an order, personal/co-worker reminders, changes to an order, factory ship dates, etc. The possibilities are endless with a web based application; you can be as creative as you want.
Decoration Center
- Within e-PIC One^™ Enterprise, a unlimited amount of images can be stored on the system. Special instructions, final art attachments, stitch counts, colors, embroidery, screen printing, digital printing, customer assigned images, just to name a few of the capabilities of the image library. Never have to search for customer art work or have to question the art instructions. Everything for artwork is stored in one location for easy access and user friendly viewing.
Customer Management
- Manage automated email text, prepare broadcast emails, view customer master and tables. Also, internal teams and groups can be assigned for tasks and service request assignment. All of these features can be integrated into
  e-PIC One^™ Enterprise internal calendar for employee viewing and organization
Integrated Accounting
- Fully Integrated with both the Sales Order Module and General Ledger
- Create Invoices from Shipped Orders
- Add Invoices for Miscellaneous Items
- Supports Recurring Invoices
- Email or Print Invoices
- Supports both Credit Memo and Return Authorization Processing
- Calculates both Terms Discounts and Finance Charges
- Flexible Cash Application allows for the importing of data to auto apply payments to outstanding invoices
- Automated NSF Handling
- More>>>>>>

Enterprise Software Solutions

One Solution Will Do The Job

Experience Counts

Our Clients

Significant Value