Fully integrated ERP covering all aspects of work flow management designed specifically for your business. Replaces your sub-systems with One complete system to improve data integration and reduce IT management costs.
Sales Rep & Customer Access
The Online Service Center (OSC) provides 24/7 remote access for your Customers and Sales Reps.
Benefits are real and tangible. The OSC reduces your cost of doing business plus streamlines and improves your relationship with your customers.
The OSC is a simple, yet powerful, tool designed to provide your Customers with on-line information and assistance 24/7.
e-PICOne™Enterprise can be accessed 24/7 from anywhere at any time, with a mobile device.
View Order Status
Place Orders
Company Calendar
Image Library
WIP Details
Sales Support Access
Package Tracking
Purchase Order Dates & Statuses
Live Inventory Levels
Reporting
Customer Information
Accounting
Online Payment Processing
Online payment processing (OPP) service is designed to automate the task of applying payments to Invoices or Order Deposits.
The service allows Customer Service Teams and their Customers to apply payments using credit cards and debit cards in "real-time"
without any additional manual labor.
Manage all business events on the warehouse floor in real time.
With the use of browser enabled devices and barcode scanners,
e-PICOne™Enterprise will manage all aspects of product movement from the raw goods supplier to the factory to the receiving dock to the pick lane.
Tracking information, general inquiries, manual stock transactions on the fly, adjust warehouse location and box quantities;
receive goods, pick, pack, ship, cycle count, transfer, request replenishment of stock, etc.
Every business event can be done on the floor, fast, quick and easy.
Our WMS will result in accurate inventory, faster order turnover, and more satisfied customers.
The supply chain system gives freedom to the factory, allowing them to update each cut as well as define shipments and containers.
Giving these options to the factory will cut down on your error rate and at the same time giving updated details for each cut with in e-PICOne™Enterprise.
Each cut will have real time details since both you and your factory are logging into one complete system.
UPS & FedEx Integration
The Shipping System Interface minimizes manual data entry typically required by shipping personnel and automates the process of updating all data files.
You will see significant improvements in shipping throughput, delivery accuracy and more timely and complete
information available to Customer Service representatives.
Real time web calls to UPS and FedEx for shipping charges during order entry
Web packing and shipping services to print your shipping labels
No longer a need for World Ship or FedEx Cafe
Alerts & Service Request
Alert co-workers/employees in real time. These alerts are auto generated by the system in the form of an email.
The triggers of these alerts are user defined and set to alert the user or customers on business events.
The Service Requests (SR) is generated within e-PICOne™Enterprise and is used for an internal business use.
These SR's are used for many different purposes from alerting an employee about the status of an order, personal/co-worker reminders,
changes to an order, factory ship dates, etc. The possibilities are endless with a web based application; you can be as creative as you want.
Decoration Center
Within e-PICOne™Enterprise, a unlimited amount of images can be stored on the system. Special instructions, final art attachments,
stitch counts, colors, embroidery, screen printing, digital printing, customer assigned images, just to name a few of the
capabilities of the image library. Never have to search for customer art work or have to question the art instructions.
Everything for artwork is stored in one location for easy access and user friendly viewing.
Customer Management
Manage automated email text, prepare broadcast emails, view customer master and tables.
Also, internal teams and groups can be assigned for tasks and service request assignment.
All of these features can be integrated into e-PICOne™Enterprise internal calendar for employee viewing and organization
Integrated Accounting
Fully Integrated with both the Sales Order Module and General Ledger
Create Invoices from Shipped Orders
Add Invoices for Miscellaneous Items
Supports Recurring Invoices
Email or Print Invoices
Supports both Credit Memo and Return Authorization Processing
Calculates both Terms Discounts and Finance Charges
Flexible Cash Application allows for the importing of data to auto apply payments to outstanding invoices
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