Customer Testimonials

• Simplify

  • EDWARDS GARMENT - Gary Schultz, President
    
    e-PIC One^™ Enterprise has allowed us to greatly simplify our IT structure and complexity by integrating our entire operation for the first time.  The real-time access to data and the rapid deployment of improvements and enhancements have helped us manage the business better and fine-tune operations.
    
    

• Value

  • TENTINA WINDOW FASHIONS - Andrea M. Miritello, President
    
    One of the smartest business decisions we made was teaming up with PIC Business Systems.   We are in a complex business.   We produce custom products in quick turnaround times and we must respond to customer challenges as soon as they are reported.
    
    PIC gives us the tools we need to optimize our productivity in all areas of our business.   Beyond that they are a willing and responsive partner.   With these economic times a company needs to know they are getting value from their business partners. PIC Business Systems is a valued partner.
    

• Customer Focused

  • GULFCOAST WINDOW COVERINGS - Bill Gaul, President
    
    For over 15 years, e-PIC One^™ Enterprise has reliably served as a critical component in our core strategic operations.   One standout area is the overall EDI integration with not only our dealer base, but our vendors as well.   This has allowed us to realize savings by automating much of the purchase order, inventory management, and invoice work flow.
    
    In addition, PIC is a customer focused organization.   Whether it be an emergency situation or programming suggestion, I find their responsiveness to be exemplary.
    
    The PIC Business team and e-PIC One^™ Enterprise Software play important roles in the overall success of our business.   We experienced a 100% return on investment within 6 months of deployment.
    

• Growth & Savings

  • LEGACY WINDOW COVERINGS - John Lowry, Vice President
    
    Since purchasing e-PIC One^™ Enterprise, our company's ability to scale with the growth in the window covering industry has been phenomenal.   We went live on January 1, 2006 after only 6 weeks of implementation.
    
    Thirty days later we turned on the DRC (Dealer Resource Center) and as of March 20, 2006 we are receiving 51% of our orders over the internet.   The cost savings from this alone are huge.   We are now able to better serve our customers because we aren't focused so much on keeping track of paper as we are with answering the phones and really helping our customers run more profitable businesses.
    
    Our employees enjoy their jobs more and our company is running more smoothly.   And the amazing thing is that all of this has been accomplished at a time of year over year growth of more than 70%.
    
    There are two reasons why I think we have had so much success with the e-PIC system.   First, PIC has supported us from day one.   They have been willing to adapt the system for our needs and at the same time listen carefully to our suggestions.   When we had something to add, PIC listened and implemented.   When they had something to add, we did the same.
    
    This partnership is, in my opinion, part of the key to our success so far.   We are glad we made the choice to partner with PIC for our systems needs and look forward to a long and beneficial relationship
    

• Bottom Line Savings

  • SUNTECA USA - Darryl Delost, EVP/COO
    
    If you’re not using e-PIC One^™ Enterprise, you need to be.   If you're looking to make an investment in your company's future with a "Tangible ROI", e-PIC One^™ Enterprise is the right choice.   I personally have been using PIC Business Systems products for over ten years and have seen tangible "Bottom Line" savings of over $80K annually, not to mention the virtual elimination of errors and paper to file.
    
    One more thing related to efficiency and paperwork.   Before implementation of e-PIC One^™ Enterprise, Sunteca would archive 30-40 large file boxes of year-end documents, today we are archiving only two!
    

• Accuracy

  • LIBERTY VALANCE & BLINDS - Santo Sambora, President
    
    e-PIC One^™ Enterprise is the best software available for the Window Covering Industry. With e-PIC One^™ Enterprise, we keep track of every item in our shop, all the way down to individual screws.